Privacy Policy

Seazonal Mart respects your privacy and is committed to protecting your personal information through responsible collection, use, storage, and disclosure practices. This Privacy Policy explains how Seazonal Mart collects, uses, processes, stores, protects, and shares information when you visit our website, create an account, place an order, use guest checkout, communicate with customer support, or otherwise interact with our services.

By using the Seazonal Mart website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein, subject to applicable law.

1. Information We Collect

We may collect personal, transactional, technical, and operational information, including:

• Name
• Phone number
• Email address
• Billing and shipping address
• Order details and purchase history
• Payment-related information required for transaction processing
• Account login information where account registration is used
• IP address, browser type, device information, and website interaction data
• Customer support communications and complaint-related information

2. How We Collect Information

We collect information when you:

• Create a customer account
• Place an order through your account
• Place an order through guest checkout
• Subscribe, contact support, or communicate with us
• Interact with cookies and website tools
• Use our website through desktop, mobile, or other digital devices

3. Purposes of Data Use

Seazonal Mart may use collected information for legitimate business and operational purposes, including:

• Processing and confirming orders
• Arranging packaging, shipping, and delivery
• Handling customer service, complaints, returns, refunds, or replacements
• Providing order updates, service notifications, and transactional communication
• Preventing fraud, unauthorized activity, abuse, or misuse of our platform
• Improving website performance, usability, security, and customer experience
• Maintaining internal business records, reporting, and legal compliance
• Sending promotional or service-related communication where permitted by law

4. Payment Information

Seazonal Mart supports Cash on Delivery, bKash, Nagad, and card payments through supported payment gateway services. Payment processing may be handled by authorized third-party payment providers. Seazonal Mart does not intentionally store full sensitive card information on its own systems unless required under secure, lawful, and compliant operational arrangements.

5. Registered Accounts and Guest Checkout

Customers may shop through a registered account or by using guest checkout. Information submitted through either process may be retained where reasonably necessary for order fulfillment, customer service, security monitoring, fraud prevention, business recordkeeping, dispute handling, and compliance purposes.

6. Sharing of Information

Seazonal Mart does not sell, rent, or trade personal information to third parties for their independent marketing purposes. We may share limited information only where necessary with:

• Courier and logistics partners for delivery fulfillment
• Payment service providers for transaction processing
• Technical, hosting, analytics, or operational support providers
• Regulatory bodies, courts, law enforcement, or legal authorities where required by applicable law

7. Cookies and Similar Technologies

Seazonal Mart may use cookies, tracking pixels, session tools, and similar technologies to improve website functionality, remember user preferences, maintain session continuity, measure site performance, analyze traffic, and enhance the shopping experience. Continued use of the website may indicate consent to such technologies, subject to browser settings and applicable law.

8. Data Security

We implement reasonable technical, organizational, and administrative safeguards to protect information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no digital platform, internet transmission, or storage method can be guaranteed to be completely secure, and users acknowledge the inherent limitations of internet-based systems.

9. Data Retention

Seazonal Mart may retain personal information for as long as reasonably necessary to fulfill the purposes stated in this Privacy Policy, including order fulfillment, legal obligations, customer support, fraud monitoring, dispute resolution, accounting, and legitimate business operations.

10. User Rights

Subject to applicable law and operational feasibility, users may request access to, correction of, or deletion of certain personal information maintained by Seazonal Mart. Requests may be reviewed and processed in accordance with legal obligations, business necessity, and security considerations.

11. Third-Party Websites and Services

Our website may contain links to third-party platforms, payment gateways, courier tracking systems, social media pages, or external services. Seazonal Mart is not responsible for the privacy practices, terms, policies, or content of third-party services. Users are encouraged to review the respective policies of those third parties before interacting with them.

12. Children’s Privacy

Seazonal Mart does not knowingly collect personal information from children in violation of applicable law. Use of our services by minors should occur only with appropriate involvement of a parent or legal guardian where required.

13. Policy Updates

Seazonal Mart reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in legal requirements, operational processes, website features, or security practices. Updated versions become effective upon publication on the website unless otherwise stated.

14. Contact Information

For privacy-related questions, requests, or concerns, please contact:

Seazonal Mart
Owner: Md Sabbir Hossain
Address: 2/3/5 Poranpur, Charghat, Rajshahi, Bangladesh
Phone: 01861790103
Email: info@seazonalmart.com

Last Updated: March 24, 2026